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  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • Late arrival
    I have assigned the necessary time to complete each service. The client must be present at the scheduled time or 5 minutes before his scheduled service(s) to be able to guarantee the adequate time necessary to complete his services comfortably. Unfortunately, I cannot successfully complete any service if a client arrives more than 5 to 10 minutes late, and I reserve the right to refuse any service to a client who is 10 minutes late for their scheduled appointment. It will be automatically canceled to avoid conflicts with all upcoming appointments and you will be responsible to pay a fee which amounts to 60% of the scheduled service due to the lost time.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Notification
    Remember when you make a reservation, the appointment will be approved at the requested time or from 10 to 30 minutes later according to the correct availability that I have in my schedule, if any changes are made, you will receive a notification 24 hours before your scheduled appointment begins.
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