12 hour advanced notice is required for any appointment cancellations. The online booking service will allow you to cancel your appointments as necessary. For any cancellation less than 12 hours, the client will be charged for the 60% price of the missed service.
Clients may reschedule or cancellation booking up to 12 hours before the due time.
Canceling & Rescheduling
Orlando enforces a cancellation policy on all services and reserves the right to Charge a 60% service cancellation fee for any no-shows and late cancellations. Note that you are considered a no-show if you are late for your scheduled appointment. Reservations are subject to cancellation or rescheduling in accordance with the booking policy.
Nos - Shows
Failure to completely show up for a scheduled appointment without canceling it online, or without first contacting me by way of telephone, text or email, will cause a client to lose their online scheduling privileges and the client will be charged for the full price of the missed service. Furthermore, I reserve the right to refuse future services to any clients for failure to show up for an appointment without the courtesy of an advanced cancellation or notification.
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