Orlando enforces a cancellation policy on all services and reserves the right to Charge a 60% service cancellation fee for any no-shows and late cancellations. Note that you are considered a no-show if you are late for your scheduled appointment.

 12 hours notice is required for any appointment cancellation or rescheduling,  The online booking service will allow you to cancel your appointments as needed.  For any cancellation of less than 12 hours, the client will be charged 60% of the price of the lost service.

 The app only allows you to pay your cancellation fee by